FAQ
CLUB BLUE FOR YOU
What is the Blue For You Club?
It is the Mr. Blue Benefits Club that allows you to accumulate and discount Blue Coins through your purchases and interactions with the brand.
How can you join the Club?
Join the Blue for you Club for free by creating a customer profile online or at one of our physical stores. To belong to the Blue for you Club you must accept the terms and conditions and communication policy.
How can you earn Blue Coins?
There are several situations in which you can earn and accumulate Blue Coins:
1. By joining Blue For You (+5 Blue Coins)
2. When making purchases at Mr. Blue (€1 in purchases = 5 Blue Coins)
3. As a gift on your birthday (+1000 Blue Coins)
4. By adding your personal data (+10 Blue Coins)
5. In store with your personal code (+5 Blue Coins)
To earn Blue Coins you must accept the terms and conditions of the Blue for you Club.
When can you spend Blue Coins?
Blue Coins can be used for any purchase in Mr. Blue stores and at the same time with discounts of up to 50% on the RRP of the receipt.
A customer with a membership card in the online store can only redeem existing points in physical stores after making an online purchase.
Where can you spend Blue Coins?
Blue Coins are valid in all Mr.Blue stores - physical stores in Portugal and Spain, including Outlets and in the online store. In the online store, points will only be available after the first purchase made.
Accumulated discounts will be available within 2 hours of purchase, unless otherwise stated.
Where can I check the points?
You can check your points (Blue Coins) in the Customer Area at www.mrblue.pt or by making a request to a store employee.
Only usage movements in the online store will be visible in the customer area. The available balance will be the total (concerning purchases in the online store and in physical stores).
How are points returned?
If you have made a full or partial return of a purchase, the Blue Coins will be returned within 14 working days.
If you have made an online purchase with payment by Multibanco or Mbway, but the payment was not made within the deadline, the Blue Coins will be available again in your account within 48 hours.
What is the validity of Blue Coins?
All Blue Coins are valid for 1 year, except for the 1000 Blue Coins received on your birthday, which are valid for 15 days.
How can you cancel your Blue for You Club membership?
Your membership can be cancelled directly in the Customer Area at www.mrblue.pt or by requesting cancellation in store.
Blue Coins Online Usage Instructions
1. For any purchase without promotions/discounts greater than 50% of the initial RRP of the receipt. Choose the option: " I would like to use your Blue Coins " which is located below the payment button.
2. Choose the amount (up to a maximum of 50% of the order) and proceed to checkout.
3. If you have no balance, the following message will appear: " You do not have any available Blue Coins balance in your account! "
Do you have any further questions?
Learn more
See all information about the program in terms and conditions.