At Mr.Blue it is possible to shop as a registered customer or guest.

By registering on our site, your data will be stored, which will facilitate your future purchases.

If you make the purchase as a guest, all information will be sent by email.

Shopping at Mr. Blue has never been easier. Just follow these steps:

Choose the category you want, model and colour/pattern.

To access more details of the product(s) you are interested in, simply click on the image of the article(s) in question, where you will have access to all necessary information: composition and care, available sizes, colours, reference and respective price.

If in doubt about sizes, you will always have our size chart or our virtual fitting room
available.

2. Select the item you want, colour, size and quantity and add it to your shopping cart. You can choose to continue shopping or checkout.

3. If you continue shopping, repeat the previous processes until you have completed your purchase

4. If you wish to process your order, you must either log in if you already have an account with us, register, or continue as a guest.

5. Check that they are correct, select the delivery method, then the payment method and click on place my order.

Note: You will always receive an email confirmation of your order.

Orders placed through the Portugal shop can only be shipped to mainland Portugal and the Islands. If you wish to place an order to another market you will have to enter our international shop at www.mr-blue.com

When you add the item(s) to your cart select whether you want them to be a gift.

Next, let us know if you need wrapping and if you want to include a personalized message.

Note: No price-free coupons are issued. Once you wish to exchange your items, all you need to do is enter your order number in one of the Mr.Blue stores.

Mr. Blue communicates campaigns on the site where the promotional price is displayed in red next to the product. In these cases the system automatically applies the discount to the shopping bag whenever the conditions are met.

Campaigns and Promotions:

● FLASH SALE | Promotion 10% additional on the purchase of 3 or more articles. Valid with other promotions.
Valid from June 8th to June 11th 2023.

● Promotions up to -50% in selected articles.
Valid from May 26 to June 30, 2023.

● Promotion 2nd unit at 29.99€ on New Collection Shorts, Polos and Swimsuits priced 39.99 or more€. Valid from June 2 to 30, 2023.

● Promotion 2nd unit at 35.99€ on Trousers from New Collection. Valid June 1 through June 30, 2023.

● Promotion 2nd T-Shirt at 9€ - New Collection only. Valid from March 28 to June 30, 2023.

● Discounts up to -70% on Mr. Blue Outlet and Mark Bellucci items. Promotion valid from September 1 to January 1, 2024.

● Mark Bellucci Special Discount: On purchases over 150€, we offer 10% direct discount on your total purchase. Shoe Exclusive.

* Not combinable with other promotions and Outlet items.

The shipment of your order is made through a specialized carrier, in which guarantees the delivery of your order within the stipulated period.

Note: Delivery times are an estimate, so in periods of Christmas, sales and promotions, the delivery time may be longer than usual.

Once the order is issued from our warehouse, you will receive an email to inform, where there is a size guide number and the conveyor web page link, which allows you to follow your order.

DELIVERY IN STORE

3-5 working days-FREE

It has 15 days to collect your order. The person who collect the order
must present the identification document and the order number.

You can find the locations and details of all our stores here.

HOME DELIVERY

3-5 working days-FREE order>49€

Deliveries are made in good time (09h-18h), so we advise the choice of a dwt where you find yourself in this period.

The DPD carries out 3 attempts at delivery. If the same is not carried out, the order automatically enters the return process for our warehouse, and it is not possible to carry out a new expedition.

DELIVERY AT A PICKUP POINT

3-5 working days-FREE order>49€

It has 6 working days to collect your order. To collect the order should
present the identification document and the waybill, the number of which is sent by email as soon as the order is expedited from the warehouse.

You can find the location and details of all our available collection points
here.

The DPD carries out 3 attempts at delivery. If the same is not carried out, the order automatically enters the return process for our warehouse, and it is not possible to carry out a new expedition.

After the purchase is finalized, it is not possible to change the order data.

In this case, please contact the customer support service customer.service@mr-blue.com indicating: name; order number; order date and new address

After the purchase is finalized, it is not possible to make changes to the order.

In this case, you can wait to receive the order and exchange it in a Mr.Blue store or cancel and place a new order with the desired article/size.

The cancellation of your order can be made within 24h after the order has been placed.

Please contact the customer support service customer.service@mr-blue.com indicating: Name; order number and order date

Orders for countries outside the E.U., may incur an extra fee plus import customs duties at the time they are received in the destination country. These same fees will be paid by the recipient of the order.

Customs policies and import taxes vary by country, so it is not possible to have a control over expenses and costs.

The SIBS® , Stripe®, Amazon® and Paypal® payments.

Thus, you will have at your disposal the following means of payment: Visa credit card, Mastercard or American Express, ATM, MBWay, Apple pay, Amazon pay and Paypal.

You can also use the gift card as a payment method.

You may change and/or return your item(s) within 90 days of placing your order.

The item(s) must be in the condition in which you received them, without signs of use and correctly labeled.

Mr.Blue reserves the right to refuse changes and/or returns out of date if the items are not in the same conditions in which they were sent and/or do not respect our return conditions.

Note: For a matter of hygiene, we do not accept changes and/or returns of underwear or used items.

Free of charge

Return the product together with the original invoice with one of our Mr.Blue stores in Portugal and Spain. *Except Mr. Blue Seville store

The (s) article (s) to (m) is in proper conditions under which (s) received no signs of use and properly labeled (s).

Cost to the customer

In case you have made the order as a guest, please contact the support service customer.service@mr-blue.com client if you wish to return any item.

The article must be sent with the original invoice to the following address:

Centro Logístico da Maia 2 – CLM2. Rua Eng Antonio Ricca Gonçalves nº307 Z. I. da Maia I – setor VIII 4475-298 Gemunde Maia

The (s) article (s) to (m) is the proper conditions in which (s) received, without signs of use and properly labeled (s).

The refund will be processed through the payment method used when made the purchase, within 14 working days after receiving the items.

Exclusive to returns in store

When you make a return in store, the refund of your item is made through an exchange voucher for use on a new purchase valid for 180 days.

This voucher can be used online or in physical stores.